Policy
Cancellation and No-Show Policy
Appointments and slot allocation
All services are appointment-based. Your booking reserves a dedicated private slot and preparation time.
Rescheduling
Please provide as much notice as possible. We recommend at least 24 hours for rescheduling requests.
Cancellations
Cancellations should be sent through your original booking channel (WhatsApp or email). Late cancellations may impact future booking priority.
No-show handling
If an appointment is missed without notice, we may require additional confirmation before accepting a new booking and may prioritize other queued clients.
Provider rescheduling
If we must reschedule, we will offer the next suitable slot and communicate promptly.
Contact
For booking changes, contact WhatsApp or [email protected].